Original topic:

Unable to join promotion error "abnormal status on your device. (GCF4015)"

(Topic created: 09-05-2024 11:44 PM)
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BarkMack93
Constellation
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Galaxy S Phones

When I i tried to accept the terms and conditions so I could recieve this offer (first screenshot is of the offer) from the galaxy store I was given a prompt (the second screenshot) stating I couldn't because of an "abnormal status on my device (GCF4015)" I'm wondering what that is and if it could be related to the recent and dramatic drop in performance of my device? 

 
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Please and thank you in advance to any advice or solutions.
12 Replies
ChaosSaber
Honored Contributor
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Galaxy S Phones
Contact game support, they should be able to get you sorted
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Spunkylittledude
Cosmic Ray
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Galaxy S Phones
Your being a bit vague on this post
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Katy83814
Constellation
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Galaxy S Phones

You ever get out figured out?  Having the same issue when trying to accept that promo

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Dhuki Enmaphanz
Constellation
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Galaxy S Phones

Same here, any luck?

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userninFH1tUQs
Constellation
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Galaxy S Phones
Same here
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user3zeijnGTlh
Constellation
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Galaxy S Phones
Yep, ditto on the abnormal bs on my tab. Anyone have a solution yet?
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LeslieJean
Constellation
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Galaxy S Phones

Having the same problem.. any answers yet? Or...

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Shawn1992
Constellation
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Galaxy S Phones
Same issue, any solutions?
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Hillarie
Constellation
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Galaxy S Phones

I have a tab S4 and I'm getting the same thing. Any solution yet?

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