Unable to receive text notifications from one of my contacts

[Joshnaz]

Unable to recieve notifications from one of my contacts. Under conversation settings it says notifications from this category are blocked

[Samsung_Moderator]

Hello there!

Thanks for reaching out for assistance.

It definitely can be frustrating not being able to receive text notifications from a specific contact.

Let's make sure the notifications are "enabled" for that conversation in the Messages app.

Navigate to the messages app > find the conversation > long press on the conversation > tap on the menu option > tap on notification option > toggle on show notifications.

I hope this helps!

Feel free to reach back out to us if you still need any assistance.

[Joshnaz]

Notifications are on. Under notifications categories when I click on that specific contact they are the only one who has "notifications from this category are blocked"

[Picksomething4me]

Can you try deleting that contact then adding them again?

[Joshnaz]

Did not work

[DHerron]

I have the same issue, is there a solution for this?

[Joshnaz]

Got no solution yet. Even tried resetting all app settings

[DHerron]

Took phone to Samsung Service center and to T-Mobile service and neither could fix/resolve the issue.  Had app setting reset too, deleted contact and history, etc.  Service has spent many hours, however I feel it was the last pushed update that caused this issue.  I have an S20, and hope they can find a solution soon.

[HoneyBee19]

Dear Samsung, the problem is escalating please fix it! No more updates until this problem is fixed!

[dizzydz]

Finally figured out a fix for this that worked for me!

https://us.community.samsung.com/t5/Galaxy-S-Phones/Unable-to-receive-text-notifications-from-one-of...