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Original topic:

Wireless Charger Duo Isn't Fast Charging S20 Ultra

(Topic created: 03-24-2021 03:08 PM)
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userY3MrqaSj04
Asteroid
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Galaxy S Phones

I purchased the charger at Verizon. The first day I used it, my phone was fast charged. It hasn't since then. I read in one of the threads that the adaptor that comes with the unit isn't powerful enough to fast charge. Is that a fact? What is the point of selling the unit with the adaptor that doesn't support what Samsung is claiming the unit does?

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User_name
Black Hole
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Galaxy S Phones

is it the samsung duo charger? and is the setting enabled? do you have any bixby routine enabled? 

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userY3MrqaSj04
Asteroid
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Galaxy S Phones

Yes. 

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Solution
User_name
Black Hole
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Galaxy S Phones
userY3MrqaSj04
Asteroid
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Galaxy S Phones

I have followed all of the suggestions. Nothing has changed.

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MrQue
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Galaxy S Phones

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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