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Original topic:

Fingerprint is required every 72hours to unlock S21+ phone

(Topic created: 01-13-2024 07:12 AM)
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dringdro
Asteroid
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Galaxy S21

Hello,

so sometimes I try to unlock my phone using fingerprint when display is off, I try 10 times, nothing happens, then I turn on my phone and see that password is required. I am wondering if there is a way to disable this security thing, because it is very annoying. 

13 Replies
PraveenS20FE
Asteroid
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Galaxy S21

Did you find any solution for this issue?

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Rakesh117
Constellation
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Galaxy S21

Iam also facing the same situation. Can you please update me for the resolution. Or anyone who has the way to unlock it ,can you please help me in it.

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PraveenS20FE
Asteroid
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Galaxy S21

@LmRis it really the work profile PIN we need to use to unlock our device? I'm having the same issue and locked out of the device since it is not accepting the usual PIN I used to unlock the device which I have been using for 2 years. But my work profile PIN matches with phone PIN, I have set it up like that

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Summest
Comet
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Galaxy S21

I believe I have to use my finger print very 4 to 8 hours on my vanilla S21 A 14 OUI 5.1.

Summest
S24 and S21.
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