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Original topic:

Having issues with signing up for the Sirius XM offer?

(Topic created: 09-02-2021 04:01 AM)
Sabthan
Astronaut
Options
Galaxy S21

Has anyone had a problem signing up for the Siriusxm offer? The process fails for me when I get to step 3 complete my order. It goes back to step 2 with an error, "We were unable to authorize your credit card. Please update your payment information. " tried different cards and browsers. 

9 Replies
dirty1flavaz
Astronaut
Options
Galaxy S21
Doesn't work for me either. It accepts all my info but when I go to sirius app and log in it says my trial has ended. Just got my phone a few days ago.
TheBeav
Astronaut
Options
Galaxy S21
Yeah I can't even find the over on here anymore. Hopefully because they are fixing it
Samsung_RXKHtkP
Astronaut
Options
Galaxy S21
Me too....saw it one day went back the next day to get it and it would not take my info....i agree....hopefully they are fixing the problem
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Dee1909
Astronaut
Options
Galaxy S21
Can't even locate to claim my 6 months free please fix samsung
moondog99
Astronaut
Options
Galaxy S21
Me too
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userzyXlUzCh3B
Constellation
Options
Galaxy S21
I cant even get a Samsung associate to help me with this, spoke to 8 people, no one could help me! So frustrating
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Solution
Pawanc
Constellation
Options
Galaxy S21
If you go to the webpage you can activate it from there, just setup this am...https://www.samsung.com/us/mobile/galaxy/offers/sirius-xm/
Sabthan
Astronaut
Options
Galaxy S21
This where the problem is.
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Pimiento
Astronaut
Options
Galaxy S21
This worked for me thank you!
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