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Original topic:

Having issues with signing up for the Sirius XM offer?

(Topic created: 09-08-2021 10:18 AM)
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Sabthan
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Galaxy S21

Has anyone had a problem signing up for the Siriusxm offer? The process fails for me when I get to step 3 complete my order. It goes back to step 2 with an error, "We were unable to authorize your credit card. Please update your payment information. " tried different cards and browsers. 

9 Replies
dirty1flavaz
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Galaxy S21
Doesn't work for me either. It accepts all my info but when I go to sirius app and log in it says my trial has ended. Just got my phone a few days ago.
TheBeav
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Galaxy S21
Yeah I can't even find the over on here anymore. Hopefully because they are fixing it
Samsung_RXKHtkP
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Galaxy S21
Me too....saw it one day went back the next day to get it and it would not take my info....i agree....hopefully they are fixing the problem
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Dee1909
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Galaxy S21
Can't even locate to claim my 6 months free please fix samsung
moondog99
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Galaxy S21
Me too
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userzyXlUzCh3B
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Galaxy S21
I cant even get a Samsung associate to help me with this, spoke to 8 people, no one could help me! So frustrating
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Solution
Pawanc
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Galaxy S21
If you go to the webpage you can activate it from there, just setup this am...https://www.samsung.com/us/mobile/galaxy/offers/sirius-xm/
Sabthan
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Galaxy S21
This where the problem is.
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Pimiento
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Galaxy S21
This worked for me thank you!
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