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ā09-04-2024 08:41 AM in
Galaxy S21For the last few months, I've been experiencing an issue on my homescreen which stops me from swiping the homescreen left/right for other pages, and up (for the list of apps). When I click on an apps folder on the homescreen, that does not open either. The only swipe that works is swiping down to access settings. Id have to restart my phone every few days whenever this issue occurred. However with the latest update, I've found myself having to restart my phone 5-6 times in a single day. It's absurd. I need a proper solution.
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ā09-04-2024 08:57 AM in
Galaxy S21@FatimaC A couple of things to check.
How much free storage do you have? If the amount of free storage is running out, it can cause the system to act sluggish and unpredicatable.
As a troubleshooting step, boot into safe mode. If the phone reacts properly while booted in safe mode then you know that the issue is caused by 3rd party software that you have installed on the phone. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/