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‎08-04-2021 07:52 AM in
Galaxy S21Solved! Go to Solution.
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‎08-10-2021 11:10 AM in
Galaxy S21You may want to visit your carrier location to have in-person help locating the apps you need and to be shown how to work the apps drawer. Here is a link to steps on moving an app to your home screen much like others have suggested: https://www.samsung.com/us/support/answer/ANS00079032/
For your reference I will also include the support page for the S21 from our website with other helpful how-to videos and links: https://www.samsung.com/us/support/mobile/phones/galaxy-s/galaxy-s21-5g/
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎08-04-2021 08:15 AM (Last edited ‎08-04-2021 08:17 AM ) in
Galaxy S21Ooo and I just did it again... hold the app u want on your home screen.. it's changed again!.. hold until the home screen comes up and release.. the menu still comes up.. but just a bit longer and it moves
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‎08-04-2021 08:33 AM in
Galaxy S21Easiest way is to first swipe to the screen where you want to app to be and then swipe up to get to the app drawer. Find the app that you want and press and hold on that app. After a second or two the app drawer will disappear and you will have that selected app under your finger on the selected screen, then just position it and release the hold.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎08-04-2021 10:20 AM in
Galaxy S21- Mark as New
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‎08-04-2021 05:52 PM in
Galaxy S21Dan
Galaxy S22 SM-S901U on Xfinity Mobile
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‎08-05-2021 09:06 AM in
Galaxy S21- Mark as New
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‎08-05-2021 06:55 PM in
Galaxy S21So I now understand it is the ability to add a shortcut for this one app, not any app in general, that you are missing. I assume you are able to add app shortcuts to your home screens from those that do appear in the app drawer. From Settings/Apps, when you click the desired app, do you see an Open button at the bottom left of the app's info page? If so, does this launch the app? If not, as you've described a "dead icon," this sounds like an older app not compatible with the new device or some other unusable app. Are you able to install the app again from the App Store?
Dan
Galaxy S22 SM-S901U on Xfinity Mobile
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‎08-05-2021 09:10 AM in
Galaxy S21- Mark as New
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‎08-06-2021 12:27 PM in
Galaxy S21What app is this and what is the purpose of the app? Sounds like an app that runs in the background automatically and doesn't need direct user input if it's not able to be opened thru settings.....Vermont is the capital of oregon
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‎08-06-2021 01:24 PM in
Galaxy S21