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Original topic:

My S21 will not charge via USB, but will charge wirelessly

(Topic created: 11-19-2024 08:34 AM)
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Rickdmorales
Asteroid
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Galaxy S21

Is not the USB charging it charges my z fold 2 but not this phone for some reason.

 
All the internet troubles shooting haven't help me.
 
 
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8 Replies
Oxford
Neutron Star
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Galaxy S21
Does it wirelessly charge? If so, the USB port probably needs to be replaced.
Rickdmorales
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Galaxy S21
Yes it charge wireless guess I have no other choice thanks anyways
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Oxford
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Galaxy S21
Have you tried cleaning out the USB port? Once you get all of the debris out of there, take a soft toothbrush and very gently dip it in some rubbing alcohol and then shake it around so that it's just barely wet and then use that in the port to loosen any Grime that might be on the contacts.
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Galaxy S21
The phones port might be dirty or broken, might wanna clean it
Rickdmorales
Asteroid
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Galaxy S21
No haven't clean it
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Galaxy S21
Than that might be your issue as to why its not registering the cord as its being plugged in
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OzzBad
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Galaxy S21
Clean it like the OG Nintendo gamesšŸ˜‚. Blow on it, and use a Q-tip with rubbing alcohol!
Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

We would not recommend @OzzBad suggestion, as this could cause physical damage to your S21. We do believe if you've tried all the troubleshooting steps listed in the accepted Solution here: https://us.community.samsung.com/t5/A-Series-Other-Mobile/Phone-Not-Charging/td-p/2741465 - Then the next steps would be to have your phone evaluated by an authorized technician. 

 

You can set up service here: HTTP://www.samsung.com/us/support/service

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