Original topic:

Network unlock

(Topic created: 10-22-2021 05:40 PM)
briguy575
Constellation
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Galaxy S21
Hello so my device is still unlocked from my carrier but for some reason it still says us Cellular on the bottom screen when I'm with Verizon sim card any ideas why ? 
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SamsungJam
Community Manager
Community Manager
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Galaxy S21

Hello there!  It only says that because the phone was initially on that carrier.  Unfortunately that stays on the phone after you've gone to a new carrier.  Let us know if we can be of further assistance in the future!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Solution
SamsungJam
Community Manager
Community Manager
Options
Galaxy S21

Hello there!  It only says that because the phone was initially on that carrier.  Unfortunately that stays on the phone after you've gone to a new carrier.  Let us know if we can be of further assistance in the future!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.