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JUMP TO SOLUTION Solved

Original topic:

Phone not switching to data when not on Wi-Fi

(Topic created: 02-20-2021 12:57 PM)
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sva
Constellation
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‎02-20-2021 12:15 PM (Last edited ‎07-07-2022 05:18 PM by Samsung Moderator ) in 

Galaxy S21

Phone not switching to data when wifi goes out.  Thank you 

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bill-e
Cosmic Samsung Care Ambassador
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‎02-20-2021 12:57 PM (Last edited ‎10-15-2023 06:04 PM by Samsung Moderator ) in 

Galaxy S21

Do you have Settings->Connections->WiFi->3 dot menu->Advanced->Switch to mobile data= ON

Have you tried Settings->General Management->Reset->Reset Network Connections.

 

 

 

 

 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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sva
Constellation
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‎02-20-2021 01:05 PM in 

Galaxy S21
no I don't have three dots in settings connection
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Ekamek
Black Hole
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‎02-20-2021 01:48 PM in 

Galaxy S21
Connections then Wi-Fi before you see 3 dots, top right corner.
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sva
Constellation
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‎02-20-2021 02:01 PM in 

Galaxy S21
yes I found it thank you much
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