S21 freezes while playing games

[Fatenyl]

Anyone else s21 freeze while playing games? 

[SamsungRei · Accepted solution]

Make sure the apps are up to date. If this is happening with multiple apps, you can try clearing the cache partition. https://thedroidguy.com/wipe-cache-partition-galaxy-s21-1147707 

If you are still having issues with the phone freezing, the next step would be to do a full backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029

 If the phone continues to experience issues it would need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.