S21 freezes while playing games

[Fatenyl]

Anyone else s21 freeze while playing games? 

[SamsungRei · Accepted solution]

Make sure the apps are up to date. If this is happening with multiple apps, you can try clearing the cache partition. https://thedroidguy.com/wipe-cache-partition-galaxy-s21-1147707 If you are still having issues with the phone freezing, the next step would be to do a full backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029 If the phone continues to experience issues it would need to be evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky