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Original topic:

S23 FE won't charge wirelessly

(Topic created: 11-30-2023 06:00 PM)
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userv4Zz5gLhTO
Astronaut
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Galaxy S21
Just got the s23 fe. It will not charge using my Samsung wireless charger....
3 Replies
Jack999
Astronaut
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Galaxy S21
Is it wireless capable
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O-dog66
Astronaut
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Galaxy S21
I got the fe last week and a Samsung duel charger from Amazon yesterday. It has been working flawlessly while inside of a Spigen tough armour case.
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Hello, welcome to the Samsung Community! I understand your concerns on your new S23 FE not charging with a wireless charger and I will be more than happy to take a look into this with you. 

 

Remove any cases, skins, or protectors from your phone. They could be blocking the wireless signal.

If headphones are connected to your phone, it could block the phone from charging. Disconnect the headphones or place your phone in a landscape position. Do not use your phone while it is wirelessly charging.

If a charger or USB cable is connected to your phone, the wireless charging feature may be unavailable.

Disconnect any cables from the phone's USB port.

Use only the AC adapter and USB cable that came with your phone or wireless charger to power the wireless charger.

 

 Here is a link to some additional information:

https://www.samsung.com/us/support/answer/ANS00047798/