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‎03-19-2021 08:53 PM (Last edited ‎03-19-2021 09:00 PM ) in
Galaxy S21I am very disappointed with my new Samsung Galaxy S21 5G Ultra, bought it 2 weeks ago. I own Galaxy S9+ as my previuos phone and its photos are all focussed and clear when use it as point and shoot camera mode. But the S21 photo qualities when use it as point and shoot camera are disappointingly blurry and not well focussed at all.
Please Samsung help come up with a solution. Is my camera faulty ? The lens cover was taken of and lens are clean with lens cleaning clothes as well. But did not solve the problem. The firmware and software are all up to date. Please help. I notice that I am not the only one who complain about this issue.
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‎03-24-2021 02:03 PM (Last edited ‎03-13-2024 12:53 PM ) in
Galaxy S21Give these troubleshooting steps a try. https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
If you re still experiencing an issue with the camera, service would be the next recommended option.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎03-19-2021 10:48 PM in
Galaxy S21- Mark as New
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‎03-22-2021 08:33 PM in
Galaxy S21- Mark as New
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‎03-24-2021 12:05 PM in
Galaxy S21- Mark as New
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‎03-24-2021 12:09 PM in
Galaxy S21I went from an Note 10+ to the S21 + and I am extremely dissappointed. The battery is not what they hyped it to be and my S21+ is much slower than my Note 10+? I thought I was making a good upgrade choice but it appears I made a mistake.
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‎03-24-2021 02:03 PM (Last edited ‎03-13-2024 12:53 PM ) in
Galaxy S21Give these troubleshooting steps a try. https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
If you re still experiencing an issue with the camera, service would be the next recommended option.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎05-25-2023 10:01 AM (Last edited ‎05-25-2023 05:32 PM by SamsungDarius ) in
Galaxy S21Hello to anyone and everyone, my s21 galaxy camera is still out of focus from .8 to 1. I have done practically everything and still taking blurry photos very frustrating any advice.