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02-18-2025 09:37 AM in
Galaxy S21I need to install the Samsung Voicemail app on my phone (the little green icon). I bought an unlocked S21 Ultra 5g (to replace my phone, which was the SAME model). The Voicemail (*86) is working just fine. But there is no Samsung Voicemail Icon on the phone.
It is not hidden or locked off my Home Screen. It does not exist in the App drawer. My carrier does not provide an app for Android (only iPhone). This app WAS PRESENT and working on my old Samsung (and every Samsung I have ever pwned). I did not change carriers.
There is no Samsung Voicemail app available in the Google Play Store. There is no Samsung Voicemail app available in the Samsung Store. I have scoured this website, Google, YouTube, and called my carrier. For whatever reason, this phone was shipped without the app on the phone.
Any solution to reload it? (I see at least one other user on this Help Forum with the same problem, but no solution was presented. Do I really have to return this phone???
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02-19-2025 05:46 PM in
Galaxy S21For now, I downloaded Youmail from the PlayStore, but perhaps I will try your suggestion with one of the other carrier apps. That may bea good idea. My carrier is Visible, an inexpensive, a limited customer service (only $25 a month) provider that is owned by Verizon, I believe.
I guess I've been lucky with my phones. I've been with Verizon or Visible for decades and I think I have ALWAYS had a Samsung as well, and I have never NOT had that Voicemail App already resident on the phone.
Thanks for your suggestions.
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02-18-2025 04:22 PM in
Galaxy S21- Mark as New
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02-19-2025 05:38 PM in
Galaxy S21I tried that as well. No voicemail app appears for me in the Samsung Store. Do others see a Voicemail app in their store?
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02-23-2025 07:21 AM in
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