Touch Screen Issues

[GoddessViolet86]

After the most recent update my screen keeps freezing / not recognizing my touch to perform tasks. Anyone else having this issue and if so what's the fix?

[ohio_mike]

https://youtu.be/R5qqwStCFPs?si=PCQEBD5V0WOtbccO

[ohio_mike]

Have you done any updates lately

[GoddessViolet86]

As my post states yes I have recently done an update but unlike a computer I don't know if I can go back to an older version on my phone and if so how do I do that.

[ohio_mike]

Have u ever had the screen replaced?

[ohio_mike]

https://xdaforums.com/t/one-ui-6-1-update-touch-issue.4671347/

[GoddessViolet86]

No, I have had no reason to ask it's still *thankfully* in great condition.

[kimberleigh]

By touch, you mean fingerprint ID ?

[GoddessViolet86]

No I mean my actual screen will freeze/not register touch to execute a function like going to the next page when reading a book or pressing 'send' while trying to email. 

It is not an app issue because it is happening in multiple apps and various functions. Ultimately the screen is frozen and I have to close down everything to be functional again. 

[meself]

I had that not long ago I fixed it with a factory reset