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Original topic:

Used phone requiring Microsoft sign-in

(Topic created: 04-23-2024 10:55 PM)
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fazlyrabby449
Constellation
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Galaxy S21

Bought a used phone online. it is asking me to sign into Microsoft. Tried with the hotmail account and it is telling me I can't use a personal account for it. **bleep** am I suppose to do now?

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21
I would suggest returning the device since you stated it's tied to a Microsoft account you would need to previous account information to unlink it


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GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S21
I would suggest returning the device since you stated it's tied to a Microsoft account you would need to previous account information to unlink it


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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