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Original topic:

Calls keep cutting out Galaxy s22

(Topic created: 03-23-2024 05:53 PM)
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userRGweqe9i5D
Constellation
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Galaxy S22

Phone keeps cutting out on every phone call about 8 seconds after phone call is made

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can absolutely understand how frustrating it is for every phone call to be cutting out like that!

 

I would suggest resetting your network settings by following these steps.

Swipe up from the One UI home screen to open the app drawer.
Launch the Settings app.
Scroll down to General management.
Tap Reset.
Tap Reset network settings. ...
Tap the Reset settings button from the following screen.

 

If the calls are still cutting out afterwards you can also try getting a new SIM card from your network carrier. 

 

If both of these do not seem to help the next thing I would suggest is to have a certified technician take a look at the device to see what's going on. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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