Original topic:

Galaxy S22 Unusable after update to UI 6.1

(Topic created: 09-17-2024 05:33 AM)
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5AhKs77
Constellation
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Galaxy S22

Since the most recent update, my phone has been rendered completely unusable due to multiple issues. It will freeze and restart dozens of times through the day without cause or warning, my phone does not even log that its been restarted. It occasionally will go into a boot loop where  it just cycles between the samsung screen and a black screen for several mins at a time. It overheats during this process, its battery is drained. It for some reason will not register my regular mobile network so I have no service randomly, it will drop wifi, the touch screen will be disabled and a host of other random small issues. 

Steps taken so PLEASE DO NOT RECOMMEND THEM AGAIN: 

1. Soft/hard rest using volume button

2. Clearing Cache Partition

3. Deleting newly download apps and updating everything

4. Using in safe mode

5. Factory reset

6. Sending each error log registered through Samsung Members

I am 100% sure this was caused by the update because it was immediately following and the same issues happen regardless of the above steps taken. I looked in other countries communities and they are all having the same issues with their S22. I hope Samsung resolves this quickly. 

8 Replies
Members_0oVSneU
Constellation
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Galaxy S22

Same problem, if not worse with my S21 Ultra.  Downloaded  UI 6.1, now I can't get past the UI welcome screen and the touch screen is non-responsive.  Tried same five "fixes".  Factory reset twice.

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ExRoot
Asteroid
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Galaxy S22
Just so you know it's not all the units I also have an s21 Ultra 5G and have experience no problem since the 6.1 update. I wish you guys the best of luck And I hope you get a response because I would be going a **bleep** right about now.
Ryan891
Supernova
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Galaxy S22
Same. My S22U isn't having these issues, but I've seen enough reports to know it's definitely happening to people. I would be going nuts. I hope they get it fixed soon
f07r
Asteroid
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Galaxy S22
Mine was like this last Friday . I called samsung and they didn't help at all! My phone is in great condition and it doesn't even charge anymore.
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f07r
Asteroid
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Galaxy S22
Samsung NEEDS to address this issue and fix our phones for free! This is so stupid I worked for my things and for this to happen is not right
Chopper_Chick
Constellation
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Galaxy S22
Agree I've been struggling with it for months now and nobody knows what's going on with it. I don't want to go out and buy a new one they're too pricey anymore. And besides that I shouldn't have to
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Members_jWr51Ll
Constellation
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Galaxy S22

My S22U is dropping reception also I get message no network, emergency call only.  Sometimes I can go outside, restart my phone and get connection but it then drops off. All the other things that people are experiencing, where it scrolls from 5g to 4g and down trying to find a signal is happeni g to me.  Fulfilled 24 month in july 24, in august 24 i start having problems. Took in for service and they said I should get a new phone.

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coolrah
Constellation
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Galaxy S22
I have the similar problem, since moving on to one ui 6.1.1 on S22 ultra, phone randomly keep freezing and then starts working...I am sure it is with software update, samsung needs to release a patch to fix this issue asap !
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