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How do I remove a PIN number from Secure Folder?

(Topic created: 01-26-2024 10:47 AM)
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Galaxy S22

Question: How do you remove a Pin # from Secure Folder? I have to return my S22 Ultra as a trade in for the S24 Ultra and I need to remove the security. Any help is appreciated 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@userRhqs5imH4h The article linked below has instructions on how to uninstall the secure folder from your phone. 

https://www.samsung.com/us/support/answer/ANS00081123/ 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@userRhqs5imH4h The article linked below has instructions on how to uninstall the secure folder from your phone. 

https://www.samsung.com/us/support/answer/ANS00081123/ 

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Galaxy S22
Hi so the only option is to just Uninstall the Secure Folder? That will then take any Pin number out of the equation for my trade in?
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@userRhqs5imH4h Yes uninstalling it will remove any PIN needed for secure folder. 

For the phone in general, you should remove the Samsung account, remove the Google account from Phone settings -> Accounts and backup. Then you can do a factory reset. 

Checkout the instructions at https://www.samsung.com/us/trade-in/device-trade-in-faq/ 

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Galaxy S22
Awesome! Thank you for all your help, have a great day.