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How to get Samsung to block my phone

(Topic created: 09-23-2024 11:51 AM)
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kstout6
Constellation
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Galaxy S22

I never got smart things on the phone. My phone was stolen last week. I do have the IMEI info and it is registered under my account. How can they block the phone permanently?

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@kstout6 You should contact your carrier. They can block the IMEI and blacklist it. 

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ChaosSaber
Honored Contributor
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Galaxy S22
Police report would probably help, that makes a paper trail
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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@kstout6 You should contact your carrier. They can block the IMEI and blacklist it. 

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realaud
Honored Contributor
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Galaxy S22
You can slso erase it remotely, if its on (or when it turns on) in the find my phone. Maybe even be able to find its current whereabouts and set a secondary password.
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