I can't to take a screenshot by swiping my hand across the screen anymore

[Topaz11]

Hello!

I can't get a screenshot by swiping my hand across the screen anymore! Pushing the side buttons does work but I don't like that method. Please help!!

[Nonop]

Go to setting and tap on advance features and from there tap on motions and gestures, then lastly tap to turn on palm swipe to capture.

[Topaz11]

I have that turned on already. I turned it off and back on, but it still doesn't work.

[LongHiker · Accepted solution]

@Topaz11 This article describes all the possible options -> https://www.samsung.com/us/support/answer/ANS00038721/#:~:text=When%20you%20want%20to%20take,simulta.... 

[Topaz11]

Thank you for this. I finally turned off the power to my phone, waited, and turned it back on again. VOILA ---- it solved my issue!

[ButtaBean_420]

If you don't already have it installed download the Good Lock App and then download RegiStar and then you can set the Side-Key to Press and Hold to take a screenshot

[Topaz11]

The side key works. I want to hand swipe.

[Topaz11]

My issue is solved. I just needed to restart my phone. Thanks for your suggestions!