Original topic:

Phone not reading sim or esim

(Topic created: 4 weeks ago)
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RenRen1
Constellation
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Galaxy S22

My Galaxy s22 ultra wouldn't read SIM card so went to AT&t they put two Esims on my phone . But when the storm came it knocked my Esim off now I'm not able to get it back on how do I fix that

14 Replies
alexaali0
Constellation
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Galaxy S22

That sounds really frustrating! It might help to contact AT&T customer service directly or go back to the store, as they can often help reactivate or reissue your eSIM. Sometimes, network outages or updates can affect eSIMs, so they should be able to troubleshoot or even set up a new eSIM if needed. Hope you get it working again soon!

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Jskinvest
Galaxy
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Galaxy S22

I am having the same issue for about three months. I have tried everything including reconfiguring the esim on my galaxy s24 plus on Verizon.  It usually happens after I get out of an elevator. It still says I have service but the sim card is no longer registered on the network. There has to be some sort of software bug that is preventing the E Sim card reader from recognizing the Esim. Does anybody have any solutions to this?  

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Galaxyish
Cosmic Ray
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Galaxy S22
I read on this site last year,that ppl were having that issue and it stemmed from the sim card were foreign made and the phones were not or vice versa. They became incompatible after updates
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Jskinvest
Galaxy
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Galaxy S22
That's not the case with me because I have an eSIM
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Galaxyish
Cosmic Ray
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Galaxy S22
Gotcha
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