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Photos/Videos Not Saving In Gallery

(Topic created: 08-02-2023 08:13 AM)
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PinkHeart
Asteroid
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Galaxy S22
I have a S22 Ultra and there have been 2 instances where I have gone to take videos and pictures and they did not save to my Gallery. There is nothing in my Trash and I have downloaded deleted data backup apps to no avail. Is this an ongoing issue? Is anybody else having the same issue? Please let me know. Thank you. 
15 Replies
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Galaxy S22
Have you checked the trash in the files app? Or the samsung cloud if you use that. Or onedrive?
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ABizzle631
Constellation
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Galaxy S22
Everytime I take a photo it doesn't save in gallery. It just shows a reloading circle symbol.   How do I fix this?
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S22

Hey there @ABizzle631! This sounds like it may be a syncing issue, but have you tried clearing the data of the gallery app? That can be done through Settings>Apps>Gallery>Storage>Clear data (bottom). 

camp1231
Constellation
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Galaxy S22
How can I recover pictures I took? I seem to have lost several pictures I took
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camp1231
Constellation
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Galaxy S22
When my phone suggests cleaning out my photos I can't retrieve when I cleaned them out I never deleted them I want to access them
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userCOstEmhDmS
Constellation
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Galaxy S22

The update did nothing for me. I got lucky and found a 2 year old video on youtube that worked on my Fold 5. None of my pics were deleted following these steps/video.

https://www.youtube.com/watch?v=JjroulJT11U

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