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Original topic:

S Pen "Inserted" status when is not.

(Topic created: 07-03-2023 02:26 PM)
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Dave0427
Constellation
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Galaxy S22
Almost 6 months now trying to solve this issue. Since once of the updates my S Pen stopped working. The phone displays "S Pen inserted" even when I take the Pen out. I have trying everything, even a Factory Reset and still have the same issue. 

Is there ANYONE who has the same issue and already solved it or knows how to deal with this?
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello! I absolutely understand how frustrating it can be to have an error on your device and it not go away! It sounds like you have tried a few things including doing a factory data reset so the next thing I would suggest is having a certified technician take a look at the device. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello! I absolutely understand how frustrating it can be to have an error on your device and it not go away! It sounds like you have tried a few things including doing a factory data reset so the next thing I would suggest is having a certified technician take a look at the device. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

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