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Original topic:

S22 ultra got white screen

(Topic created: 12-02-2023 06:52 PM)
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Mayank01
Asteroid
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Galaxy S22
  • Hi users recently my s22 ultra got white screen and I don't know how I was using it in night and when I woke up and told my mom to put it to charge she told me the screens glitched to white ,I was in shock and quickly saw what happened ,note that the phone was never dropped also it had no minor scratches also and being a trusted user I was in shock now I don't know what the issue is and as my phone's out of warranty I will have to pay a lumpy amount to get it fixed. The phone was not on the one ui 6 update it was still working on one ui 5.IMG20231124191426.jpg

Anyone facing the same issue?

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Mayank01
Asteroid
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Galaxy S22

I can't see the screen only anyways can you tell me how to hard reboot it

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can absolutely see how frustrating it can be when your screen is not working. 

 

You can do a hard reboot by press and hold the Power button and the Volume down button simultaneously for more than 7 seconds to restart it.

 

If that does not help I would suggest having a certified technician taking a look at the device! 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

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