Visual voicemail is not working, no solution from Samsung or AT&T

[Pieciu]

Visual voice mail is not working. I used it in the past but, few months after purchasing s22 ultra it stopped working. I can't find solution I installed, uninstalled cleared cache, etc. I talked to Att, nothing works

[meself]

Try settings apps than visual voicemail and force stop at bottom than clear data and restart

[Pieciu]

Yes I tried it multiple times. I cleared data and cache. Set the app again. The app does load previously received voice mails, but, when the new one comes, it does not load.

[meself]

Try submitting feedback beyond what you have done not sure about anything else

[Pieciu]

I will try. Thank you for your response. I appreciate your time.

[meself]

Did see a recent post about the visual voicemail app waiting on fix seems one last week I think didn't fix issue

[dougfifer]

I have the same issue after the last update, just keeps me an error"says" there was an error loading visual voicemail. It doesn't show any messages at all and I use my phone 70% business and I need it to work . I paid way too much money for basic features to not work on my 22Ultra

[Rlrdhd]

Same

[dougfifer]

Exact same thing on my 22ultra, it's frustrating

[userdt2TkUE18X · Accepted solution]

Here is the solution that actually worked for me on my S23 Ultra.

Go to Settings > Apps > Visual Voicemail or Voicemail. Click Force stop. (This was important!)

Then click on Storage. Do Clear cache and then Clear data.

Then go to Settings then open General Management look for reset and reset mobile network settings only.

Then go back to Home. Open Visual Voicemail. It will then go through its setup and ask for the permissions it needs.

Once I did all that, Visual Voicemail starting working again!