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Battery draining fast S23 Ultra

(Topic created: 03-22-2023 01:22 PM)
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hiiii
Asteroid
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Galaxy S23
I been noticing that my battery is draining quick while having it on power saving mode, with the Bluetooth off and lowest frame rate, resolution. Anyone else noticed this?
22 Replies
Yamialex224
Honored Contributor
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Galaxy S23
The phone has an adaptive battery which takes a few days to learn your usage
ChrisAllen
Comet
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Galaxy S23
Sounds like you got a couple defective devices which is really odd. The majority of people with these phones (including me) are getting around 9 hours screen on time and not getting hot at all. You might need to have it looked at or send in for another device. Sorry this is happening, hope you get it resolved fast!
Solution
SamsungRei
Community Manager
Community Manager
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Galaxy S23

Hello, We understand the concern of the battery draining quickly.

Some things that can help with Battery optimization, if you're just having a battery draining issue, is the following:

Note: The battery adaptive feature may cause the battery to drain a little faster at first until the phone adapts to your usage, and learns how you're operating, the charge will be stored and used in different manners based on how you use your phone. This sometimes can take a few weeks for it to learn the habits and customize itself to make sure you have the best performance and lasting battery. 

Optimize Apps:https://www.samsung.com/us/support/galaxy-battery/optimization/ 

If you're receiving an overheating message check out the following link:

https://www.samsung.com/us/support/answer/ANS00076952/ 

If you've tried troubleshooting above, when it comes to problems overheating or exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 


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