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‎03-07-2023 07:50 PM in
Galaxy S23Solved! Go to Solution.
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‎03-08-2023 08:32 AM in
Galaxy S23Hello, We understand how frustrating it can be when a camera feature is not working correctly. The Single take feature on your Galaxy phone comes with some new options for capturing your best shots yet. This article provides steps for using the feature: https://www.samsung.com/us/support/answer/ANS00088362/
We see you have uninstalled and reinstalled the app, as well as cleared the app cache and data. Have you verified the permissions for camera show Camera, Location, Microphone, Nearby Devices, Notifications, Photos and Videos are all allowed?
This article provides some additional troubleshooting steps for the camera functions: https://www.samsung.com/us/support/troubleshooting/TSG01001329/
If the single take feature is still not functioning, we recommend reproducing the error and submitting an error report. https://www.samsung.com/za/support/mobile-devices/how-to-report-error-using-samsung-members-applicat...
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‎03-08-2023 08:32 AM in
Galaxy S23Hello, We understand how frustrating it can be when a camera feature is not working correctly. The Single take feature on your Galaxy phone comes with some new options for capturing your best shots yet. This article provides steps for using the feature: https://www.samsung.com/us/support/answer/ANS00088362/
We see you have uninstalled and reinstalled the app, as well as cleared the app cache and data. Have you verified the permissions for camera show Camera, Location, Microphone, Nearby Devices, Notifications, Photos and Videos are all allowed?
This article provides some additional troubleshooting steps for the camera functions: https://www.samsung.com/us/support/troubleshooting/TSG01001329/
If the single take feature is still not functioning, we recommend reproducing the error and submitting an error report. https://www.samsung.com/za/support/mobile-devices/how-to-report-error-using-samsung-members-applicat...