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S23 Preorder Feedback ; Trade In deals / Promotion feedback

(Topic created: 02-03-2023 11:36 PM)
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SC1988
Halo
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Galaxy S23
These are the worst preorder trade-in deals ever. How dare Samsung try forcing us to sign contracts for 36 months with carriers to get the best deals. Gen Mill and Gen Z hate contracts. People need to boycott till they drop the prices for unlocked trade. For the previous s22 and fold and flip 4 models. CLEARLY SOME PEOPLE ARE BRAINWASHED STILL GETTING THEM. Sadly looking for clout as well. How pathetic.
662 Replies
user_39dbvlo0s
Asteroid
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Galaxy S23
Right after I posted my complaint, I had to use the code to open my phone again, i want to throw the phone in the ocean back to Frickin Korea!! šŸ˜”šŸ˜”šŸ˜”šŸ˜”šŸ˜”
Emthmt28
Asteroid
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Galaxy S23
Strange I'm getting 1000 for my S21 Ultra.
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Rudy818
Asteroid
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Galaxy S23
you're absolutely right , they deleted my post because I was complaining about the unfair trading amount that they want to give me for my galaxy s22 ultra....they are super stupid
Jonathon
Constellation
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Galaxy S23
I have tried so many times to preorder the 23u. I get to the point where I have to enter my ATT credentials and it either stops loading, or tells me that my account is locked due to too many unsuccessful login attempts. 

All the info is correct. 

I did the same process with best buy and when it came time to enter my ATT info it worked. EXACT SAME INFO. 

But I have to do it on Samsung for the $120 credits for accessories. 

They said they are working on it. "it's been escalated"....
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RedDragon
Red Giant
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Galaxy S23

Sorry to hear this issue, sometimes when all people access to the account at the same time it may cause traffic issues. I suggest to try it on different times when traffic is less.

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Jonathon
Constellation
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Galaxy S23
I have tried about 30 different times. All hours of the night and day. Samsung emailed me today with a possible fix, it didn't work. I sent them screen shots of the ATT locked screen.
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RedDragon
Red Giant
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Galaxy S23

Are you trying to achieve this using phone? If it helps to clear cache on your browser?

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Jonathon
Constellation
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Galaxy S23
Did that already on my PC. Not sure what the heck is going on.
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nadolguna
Constellation
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Galaxy S23

I am planning to preorder the Galaxy S23+ when it starts after the event. Is it possible that I have it till end of february? My problem is that I work in another country from march to august and I want to have it when I'm leaving.

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Geno71
Planetary Samsung Care Ambassador
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Galaxy S23

@nadolguna 

Very possible as they state the delivery date is February 17, and in fact we usually get them a few days sooner if pre-ordered early on.

Things like this can never be guaranteed, but judging by current delivery estimates, you should be fine.

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