JUMP TO SOLUTION Solved

Original topic:

S23 Ultra - Not powering on

(Topic created: 2 weeks ago)
229 Views
AJ29
Constellation
Options
Galaxy S23

Hi... I've just taken the 6.1 update on my phone and it will no longer turn on!!!!!

Any one else having similar issues?

1 Solution


Accepted Solutions
Solution
AJ29
Constellation
Options
Galaxy S23

Thanks for the suggestion.... I gave it to my son in the end and he managed to get it up and running... After the reboot it presented the new content pages X2 , then a web error page.  So I was unable to close them and return to the home page... most odd and extremely frustrating. All sorted now.

View solution in context

2 Replies
Robin621k
Black Hole
Options
Galaxy S23
Try pressing Power and Volume up button simultaneously, when you feel a vibration let go of buttons.

Using Volume up and down for navigation, power button for Yes/OK scroll down to wipe cache partition, power button, scroll to yes, power button, reboot!

I hope this helps
0 Likes
Solution
AJ29
Constellation
Options
Galaxy S23

Thanks for the suggestion.... I gave it to my son in the end and he managed to get it up and running... After the reboot it presented the new content pages X2 , then a web error page.  So I was unable to close them and return to the home page... most odd and extremely frustrating. All sorted now.