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Original topic:

S23 Ultra not getting message notifications/sound

(Topic created: 09-07-2024 03:26 PM)
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heidelbury
Cosmic Ray
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Galaxy S23

I've checked and the do not disturb is off. The notifications are set to allow. But my notification for text messages are not showing at all. I have an S23 ultra. Can anyone help?

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22 Replies
realaud
Honored Contributor
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Galaxy S23
Do you have notificstion categories turned on and allow notifications for new messages? See if switching to Samsung messages gets notificatuons.
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heidelbury
Cosmic Ray
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Galaxy S23
Yes. Sounds is on and everything is set to get notifications but it's not notifying me on upper top of phone or on app icon itself.
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Solution
heidelbury
Cosmic Ray
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Galaxy S23
Thanks all. I called Samsung support and it is now working.