S23 Ultra not getting message notifications/sound

[heidelbury]

I've checked and the do not disturb is off. The notifications are set to allow. But my notification for text messages are not showing at all. I have an S23 ultra. Can anyone help?

[realaud]

Do you have notificstion categories turned on and allow notifications for new messages? See if switching to Samsung messages gets notificatuons.

[heidelbury]

Yes. Sounds is on and everything is set to get notifications but it's not notifying me on upper top of phone or on app icon itself.

[heidelbury · Accepted solution]

Thanks all. I called Samsung support and it is now working.