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ā03-03-2023 10:04 AM in
Galaxy S23Solved! Go to Solution.
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ā08-16-2023 06:19 PM (Last edited ā08-16-2023 06:19 PM ) in
Galaxy S23- Mark as New
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ā08-16-2023 06:29 PM in
Galaxy S23I have been through all of the settings and there is currently not an option in Samsung Messages. When I switch to Google Messages there is, but when I use it there are no changes at all. Most incoming pictures and all screenshots are pixelated.
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ā08-16-2023 06:38 PM in
Galaxy S23- Mark as New
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ā08-16-2023 06:50 PM in
Galaxy S23I have, and nothing. They are the ones who ran me through the same settings changes, had me try different apps, resets, clear data and cashe, everything. Nothing has changed. I've spent at least 10 hours over the last 2 days on this. No one has any answers or different suggestions. I'm very disappointed.
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ā08-16-2023 07:07 PM in
Galaxy S23- Mark as New
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ā08-16-2023 07:30 PM in
Galaxy S23I did not asked for a higher tier of support. They also did not have me put the phone in safe mode. Sigh, I guess I should call again tomorrow. I've spent so much time on this issue, it should not even be a thing on a brand new device!
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ā08-16-2023 07:42 PM (Last edited ā08-16-2023 07:43 PM ) in
Galaxy S23- Mark as New
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ā08-16-2023 08:04 PM in
Galaxy S23Put the phone in safe mode, sent myself pictures and screenshots and had others send both to me as well. Same deal.
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ā08-16-2023 08:08 PM in
Galaxy S23- Mark as New
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ā08-17-2023 05:21 AM in
Galaxy S23Picture I took with my phone.
āScreenshot sent to me from an IPhone.
āScreenshot sent to me from an S22.
āPicture sent to me from an S20.