Solved: S23 ultra doesn't have the anti-virus in device ca... - Samsung Community

Slimjim421 · ‎08-20-2023

My s23 ultra doesn't have the anti-virus in device care. Has anyone else have this issue?

Anonymous · ‎08-21-2023

AT&T remove this option as they have their own that u can download. Unless you have a unlocked phone bought from Samsung then it will have it even on AT&T network.

Screenshot_20230821_112728_Google Play Store.jpg

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VerbumVeritum · ‎08-20-2023

Are you referring to Device protection? What is your model number? Try this really quick. Search for "Device protection" in your Settings search bar. Select the option that says, "Device protection settings" (Battery and device care>Device protection). Make sure this is toggled on.

Slimjim421 · ‎08-20-2023

It does not have it anywhere. Here's a screen shot of the settings for device protection

Screenshot_20230820_174416_Settings Suggestions.jpg

VerbumVeritum · ‎08-20-2023

Very weird. What is your model number and where did you get your phone?

Slimjim421 · ‎08-20-2023

Sm-s981u

_Shorty603 · ‎08-31-2023

Mine doesn't have it either. I tried calling Samsung but that got me no where.

Slimjim421 · ‎08-20-2023

At&t

VerbumVeritum · ‎08-20-2023

Do you have some sort of carrier anti-virus installed, or are you running one yourself?

Slimjim421 · ‎08-20-2023

This is all it says

Screenshot_20230820_184620_Settings Suggestions.jpg

VerbumVeritum · ‎08-20-2023

If you could, manually scroll through Settings>Apps and look for something that might be an anti-virus/malware app.

Original topic:

S23 ultra doesn't have the anti-virus in device care

Original topic:

S23 ultra doesn't have the anti-virus in device care

1 Solution