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08-20-2023 01:55 PM (Last edited 10-26-2023 02:12 PM by SamsungJoJo ) in
Galaxy S23My s23 ultra doesn't have the anti-virus in device care. Has anyone else have this issue?
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08-20-2023 01:56 PM (Last edited 08-20-2023 02:00 PM ) in
Galaxy S23Are you referring to Device protection? What is your model number? Try this really quick. Search for "Device protection" in your Settings search bar. Select the option that says, "Device protection settings" (Battery and device care>Device protection). Make sure this is toggled on.
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08-20-2023 04:29 PM in
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08-20-2023 04:30 PM in
Galaxy S23Very weird. What is your model number and where did you get your phone?
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08-20-2023 04:33 PM in
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08-31-2023 07:30 AM in
Galaxy S23Mine doesn't have it either. I tried calling Samsung but that got me no where.
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08-20-2023 04:34 PM in
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08-20-2023 04:35 PM in
Galaxy S23Do you have some sort of carrier anti-virus installed, or are you running one yourself?
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08-20-2023 04:51 PM in
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08-20-2023 04:53 PM (Last edited 08-20-2023 04:54 PM ) in
Galaxy S23If you could, manually scroll through Settings>Apps and look for something that might be an anti-virus/malware app.