My S23 ultra is not updating to Android 14. I can't even check for updates cause the option is disabled. My Galaxy is branded AT&T, but they sold it to Liberty Latin America. Is there anyway to manually update or now am I am stuck?
@r2d4 This is a discussion area for Samsung US products and services. It sounds like you would find more appropriate answers by posting in the discussion group for your geographical area. You can find that by visiting https://www.samsung.com/us/common/visitlocationsite/
AT&T branded Samsung phones only get updates from AT&T while on the AT&T network. Since you're not on the AT&T network, it can't see you to push the update.
You will have to search how to find and install unlocked firmware on your own. I don't know the policy of this forum on such issues, but I'd suggest the android central forum or xda developers forum for such information.
On my Note 10+ I would take out the sim card (straighttalk) originally a VWZ phone stiill had the splashscreen logo when booted, Then check for updates while on wifi and then get the update
