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Smart transfer: images do not stay in folders

(Topic created: 05-16-2023 08:13 AM)
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usernmzIefCOez
Asteroid
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Galaxy S23

When transferring images that are in folders tje images don't stay in the folder

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Dan2023
Honored Contributor
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Galaxy S23
Unless your transferring them somewhere within the Samsung Gallery app or moving them to Secure Folder, they would no longer be grouped, as that is a Gallery feature.

But anytime you move them out of Gallery, like when using Smart Switch, which puts the in Samsung Cloud service before adding them back to your new phone, they loose the grouping data and you have to regroup them.

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Solution
Dan2023
Honored Contributor
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Galaxy S23
Unless your transferring them somewhere within the Samsung Gallery app or moving them to Secure Folder, they would no longer be grouped, as that is a Gallery feature.

But anytime you move them out of Gallery, like when using Smart Switch, which puts the in Samsung Cloud service before adding them back to your new phone, they loose the grouping data and you have to regroup them.