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Original topic:

Verizon Failed January Update

(Topic created: 4 hours ago)
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MattLietha
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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386 Replies
Necr0
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Galaxy S23
I have the same problem. I have the s24 Ultra..
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userCHEJu8asGB
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Galaxy S23
Same issue for me on the S24
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Mr_CarolCity
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Galaxy S23
I am also going through this. Is there a solution?
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DarthDadder
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Galaxy S23
Same here on Fold 5 Verizon tried wifi 5g and 4g fails got to 60% once
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djalx1
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Galaxy S23
Having the same ossue
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userWPIfTsuk3N
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Galaxy S23
Error 500 for me
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spyfoxx
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Galaxy S23
I am as well.
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MisterPeepShow
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Galaxy S23
I have an S21. I've been experiencing this for 3 days, and I also have Verizon.
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userZWj0XiJhSw
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Galaxy S23
S23 Ultra. Same issue. Error code 500 and 412? Contacted VZW tech support. No help. Contacted Samsung tech support. They can't figure out out either. Told me to take it to a physical Samsung authorized dealer.
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Galaxy S23

Just about everyone is having this issue. On s22, 23 and 24. Even the ultra models. Samsung released a faulty update. All we can do is wait. 

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