Change the format of the keyboard

[kcp391]

How do you change the letters Y and Z back to where they should be on the keyboard?

Also, how do you change the colors of the text bubbles without changing your theme on your phone question mark 

[LongHiker · Accepted solution]

@kcp391 It sounds like the keyboard type may have changed to Qwertz. To fix that:

1. Open phone settings
2. Click on General management
3. Click on Samsung keyboard settings
4. Click on Languages and types
5. Under Main screen, click on English and change to Qwerty. 

[kcp391]

Thank you very much! It worked.

[wspfam]

I did this many times and it doesn't work for me. Can you explain why?