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01-29-2024 05:29 PM in
Galaxy S24Solved! Go to Solution.
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02-20-2024 07:13 AM (Last edited 02-20-2024 07:16 AM ) in
Galaxy S24Hello, I'm sorry to hear about the trouble. Regarding the battery life, if you just recently purchased the phone, this is completely normal for the battery to drain a little faster than normal while in use for the first couple of days once the adaptive battery learns your usage pattern, you'll notice that the charge will last a longer. Keep using your device in the meantime, so that it will learn your usage patterns. Something to keep in mind too, when there's a big update, it may reset the learning patterns, that's why some may experience this after updates. If it doesn't get better within a few days it may be an application that's causing the drain, Check out this link; https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Regarding your device overheating, I recommend checking out the following troubleshooting steps: https://www.samsung.com/us/support/answer/ANS00076952/
If those troubleshooting steps are followed, and you still are having issues, I would recommend taking the device to a technician to perform diagnostics or a potential reflash of your software. http://www.samsung.com/us/support/service
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01-29-2024 05:32 PM in
Galaxy S24- Mark as New
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02-05-2024 01:59 PM in
Galaxy S24I'm the exact same. Tonight I went out with what's been a 100% charge all day ( thought this was weird ) next thing zero
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02-05-2024 08:40 PM in
Galaxy S24Same issue.. it was weird.. having my doubts restarted the phone and battery was down to 40%. What's happening Samsung ?
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01-29-2024 05:34 PM in
Galaxy S24- Mark as New
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01-29-2024 09:58 PM in
Galaxy S24Same prob. 🙄
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01-29-2024 05:35 PM in
Galaxy S24- Mark as New
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01-29-2024 05:36 PM in
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01-29-2024 05:36 PM in
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01-29-2024 05:37 PM in
Galaxy S24