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03-02-2024 09:40 AM (Last edited 04-03-2024 09:35 AM by SamsungJoJo ) in
Galaxy S24After the February update last night, my phone has become nearly unusable. No videos play, freezing in Duolingo, slowed performance, and glitchiness throughout. Can't use Facebook or Instagram due to the video issue—videos are frozen and won't play. Additionally, the phone is overheating, very hot to touch. This phone has been cool since I got it two weeks ago. Really upset. Hoping the March 2nd update will fix it. I have the 1TB unlocked version directly from Samsung.
3rd Update: 3/4/24 12pm:
The phone is nearly unusable post-March update. On the first day, it consumed nearly 60% of the battery while idle on my kitchen counter unplugged. The next day, with 1:30 of active screen use, it used 124% battery, reaching temperatures of 40-45 degrees Celsius. Videos on social media platforms and Talk-to-Text randomly fail. These issues, along with others, started after the March 2nd update. Restarting temporarily resolves the video and Talk-to-Text problems, but I need to restart the phone 5-7 times a day to keep it functional. Before the update, the phone worked flawlessly. I am hoping someone else has a solution. I don't think there is something wrong with phone but the software.
2nd update 2:30pm :I spoke too soon. Video has stopped working on Instagram and Facebook again. I have restarted 3 more times in hopes it would resolve it. Everything worked flawlessly as of last night before the february security update.
One other issue, power drain. My cell phone is plugged in and it cannot fully charge if the screen is on. IT has been stuck at 74% for a while now. Now at 73% after about 15 minutes of showing 74%. If things were working correctly, it should be charging at 1% or faster per minute, and that is not happening. It is just stuck saying 7 minutes until full. I have the advanced battery support turned on so it only charges to 80% max, but now it wont even do that. Currently it has no major apps running, it is just sitting next to me. The screen is very warm.
1st Update, 11am : Phone has restarted after March 2 update and now videos will play again. That was very unsettling and I wonder how many people returned their phones because of the glitch with the February update. I am glad I only had to deal with it for a few hours.
Solved! Go to Solution.
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03-04-2024 09:37 AM in
Galaxy S24Yes, I have done that. I agree it is a good maintenance task.
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03-04-2024 12:19 PM in
Galaxy S24The phone is nearly unusable post-March update. On the first day, it consumed nearly 60% of the battery while idle on my kitchen counter unplugged. The next day, with 1:30 of active screen use, it used 124% battery, reaching temperatures of 40-45 degrees Celsius. Videos on social media platforms and Talk-to-Text randomly fail. These issues, along with others, started after the March 2nd update. Restarting temporarily resolves the video and Talk-to-Text problems, but I need to restart the phone 5-7 times a day to keep it functional. Before the update, the phone worked flawlessly. I am hoping someone else has a solution. I don't think there is something wrong with phone but the software.
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03-04-2024 03:26 PM in
Galaxy S24- Mark as New
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03-04-2024 03:30 PM in
Galaxy S24- Mark as New
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03-06-2024 08:18 AM in
Galaxy S24- Mark as New
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03-06-2024 03:37 PM (Last edited 03-06-2024 03:38 PM ) in
Galaxy S24It is currently 3:00 in the afternoon and my phone has been off the charger for about 3 hours out of the day and down to 9%.
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03-09-2024 02:02 PM in
Galaxy S24- Mark as New
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03-10-2024 04:03 PM in
Galaxy S24All fixed. I shared detailed info on what was the cause.
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03-08-2024 05:06 AM in
Galaxy S24Im having the same issues. My battery life is affected after the system update. Sleeping overnight from 78% battery life and then when i wake up in tge morning my phone is dead.. i am using note 20 ultra 5g. They need to fix this
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03-10-2024 03:22 PM in
Galaxy S24