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Original topic:

Fold 4 not eligible for trade in?

(Topic created: 01-17-2024 11:45 AM)
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Classics4Lyfe
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Galaxy S24
I went to check out the pre order for the Samsung s24 ultra but the fold 4 is not eligible?? Only the 3 and 5? 
137 Replies
Simtone
Asteroid
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Galaxy S24

Yeah, same issue here.  An odd omission.

LuJr
Asteroid
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Galaxy S24
On the trade-in list all the other Folds appear, but not the Z Fold4. Bummer.
Classics4Lyfe
Asteroid
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Galaxy S24
I think it's an error others have been posting this issue as well.
Karuturi
Cosmic Ray
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Galaxy S24
I cannot find Z fold 4 in the trade in device list when pre ordering the S24 Ultra. What may be the reason? Any possibility to get away with this?
NDT08
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Galaxy S24
Samsung is probably doing some of their normal shady stuff
Karuturi
Cosmic Ray
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Galaxy S24
This is bad on their part, I've been a loyal user for past 10 years and these small things are pretty annoying. Why can't they list it when all other models are available in the tradein list. Bummer. 👎
Members_4pHLnSd
Cosmic Ray
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Galaxy S24

SAME.  I was excited for the S24 U release and now they're telling me I can't trade in my FOLD 4 even though the other FOLD phones CAN be traded in?  

I'm hoping this is a human error on their part.  If it is not, I'm moving to Apple.  Absolutely unacceptable and disgraceful. Especially since my inner screen broke on my Fold 4 late last year and they sent in a replacement.  

Members_hR50FYW
Constellation
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Galaxy S24

I will be moving to apple as well. Old phones can be traded but not the fold 4! what a shame.

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Members_KRRTkOL
Constellation
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Galaxy S24

I am having this problem as well, no Fold 4 option to select and yet every other Fold is listed.

Yazan123
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Galaxy S24

Same. !!!!    If they dont fix it I am moving to apple for sure .What a disgrace this is not acceptable