Original topic:

Is my camera lens broken?

(Topic created: 4 weeks ago)
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Bronst
Constellation
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Galaxy S24

This is a picture taken to show the white/grey lines. They are always there and not something that appears after I have taken the photo. They just appeared out of nowhere, and I have tried washing the lenses. 

Any tips ? 

 

Lense.jpg

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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S24

@Bronst I would set the phone camers down on the table and take a photo. If the photo has those lines, then it is probably not an issue with the lens. 

There are diagnostics in the Samsung Members app that you can run. 

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BoingBoing
Cosmic Ray
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Galaxy S24
Did you once have a camera replacement lately? Getting dust or scratches on the camera behind the protector can cause serious consequences with the camera's quality or visibility.
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