JUMP TO SOLUTION Solved

Original topic:

Multiple Apps Crashing??

(Topic created: 03-14-2024 04:39 PM)
1677 Views
LadyGalaxiaTarot
Asteroid
Options
Galaxy S24
I just got my S24 Ultra at the end of February after having the S21 Ultra for 4 years since it's launch. I have tons of apps that I transfered over and updated when I got the phone. And over the past few weeks since the last software update, I've had multiple apps crashing on me. I've checked online and I have only come across a few mentions of it for certain apps, and some said it was the fact the apps need to be adjusted for the new phones, some said it was due to the new snapdragon chip. I hadn't noticed this before the most recent software update, but all the articles I found stated this has been happening since launch! So I'm not sure if I just didn't use any apps with the problem before the update and it was still a thing, or if it really did come from the software update! I just thought I'd check here to see if anyone is having the same issues? I've cleared caches, updated apps, restarted phone, tried downloading both app store versions of apps, and uninstalling and reinstalling. It's mostly game apps I've noticed doing it, but a few other apps like shopping apps like Amazon, streaming apps like Netflix and even PayPal have crashed on me. I've sent a report to samsung to see if they know anything about it since the recent software updates. But I'd love some advice if anyone is experiencing the same issues. 
Thanks so much.
hazeprince
Constellation
Options
Galaxy S24
Mine is doing it as well.
Timpcruz
Asteroid
Options
Galaxy S24
Oh boy not good
0 Likes
Timpcruz
Asteroid
Options
Galaxy S24
I think it's a bug
0 Likes
Dman2582
Asteroid
Options
Galaxy S24
Has anybody had this issue with Google messages. Since I got my s24 ultra it constantly crashes after multiple updates and clear caches delete redownload to no avail
Robin621k
Honored Contributor
Options
Galaxy S24
Have you checked for the update to Google Play System?

That will probably fix Google Messages crashing.
Dman2582
Asteroid
Options
Galaxy S24
Yeah everything is updated . I hate to stop using messages but it's getting unbearable as soon as I'm done typing a text it automatically shuts down
0 Likes
hec4577
Asteroid
Options
Galaxy S24
Go into your settings see what problem is could tell them tap Google messages to see . If not work try call Google write ticket to fix
Puff_Puff
Constellation
Options
Galaxy S24

My Note 10 apps started crashing about a week ago.

 

Was ready to purchase a new phone, but found a forum saying that disabling the Android System Webview would resolve the issue.

So I just tried it and most of my apps are working properly again!

Still have a few crashing, but I suspect there is a bug in a recent update and I can at least use it like this till a patch is released for which ever app.

0 Likes
Uly94
Constellation
Options
Galaxy S24

Has there ever been a response from Samsung? I just bought an S24 Ultra and 20+ apps are not working that work perfectly well on my previous S21. I called Samung today to get support and was told to do a hard restet. I've only had the phone for 2 days!!! This seems to be a very serious issue and Samsung seem to be doing nothing about it. As far as I'm concerned the phone is not of merchantable quality and I shall be seeking a full refund if the issues are not resolved.

0 Likes
LadyGalaxiaTarot
Asteroid
Options
Galaxy S24
I'm still occasionally having issues with some apps, though some of the previous that were crashing are no longer after updates! When I spoke with Samsung, they said it's mostly app developers that need to do updates! But I have been having issues with my Android System Webview crashing, even when I'm doing absolutely nothing and no apps are open or running in the background. I've tried resetting, clearing caches, and updating all apps in both Google and Samsung stores! My software is up to date, and I even cleared a lot of storage of things that were not being used! It's been this way since the software update recently, and I just feel like I don't know what more to try beyond a full factory reset!
Does anyone have any ideas that might help? I feel like I had none of these issues with my previous phone, even though I love my s24, I feel like every time there's an update, a new issue is happening!
0 Likes