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ā01-18-2024
01:00 AM
(Last edited
ā01-18-2024
07:08 AM
by
SamsungRei
) in
Hi. I ordered through Samsung shop app - Samsung s24 ultra 1TB, payment got deducted and order went through,
After an hour, got an email that order got cancelled for some reason and now I cant use my vouchers.
No specific reasons mentioned.
Did anyone find a fix?
Solved! Go to Solution.
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ā01-25-2024 05:53 AM in
Galaxy S24- Mark as New
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ā01-23-2024 06:35 AM in
Galaxy S24What can I do when the phone that I want to trade in to purchase Samsung 24 ultra 5G? The phone that I want to trade in is 256GB Samsung 23 FE, but it is not on the list. This phone just came out late last year and it is not on the list and I don't understand why it isn't.
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ā01-23-2024 06:56 AM in
Galaxy S24- Mark as New
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ā01-23-2024 07:01 AM in
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ā01-24-2024 07:07 AM in
Galaxy S24No, it has to be the exact model for Samsung. When I bought the S23 FE in Dec. my trade in was the S22 Ultra 5G. But I made an mistake and click on the S22 5G. Even though S22 Ultra is a better phone and more advanced that S22 5G, they wouldn't honor the trade so they charged me $300. So if a person don't put the exact model, Samsung will not honor the trade in.
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ā01-23-2024 07:00 AM in
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ā01-24-2024 07:10 AM in
Galaxy S24That is sad because the phone literally was just released in November and it should be on the list, but Samsung is greedy I guess. I want to buy the S24 Ultra, but the phone I want to trade S23 FE 256G is not on the list.
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ā01-23-2024 08:46 AM in
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ā01-25-2024 12:17 PM in
Galaxy S24Is there such a thing as too early to trade-in?
S24 and S21.
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ā01-25-2024 02:00 PM in
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