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ā01-18-2024 01:00 AM (Last edited ā01-18-2024 07:08 AM by SamsungRei ) in
Galaxy S24Hi. I ordered through Samsung shop app - Samsung s24 ultra 1TB, payment got deducted and order went through,
After an hour, got an email that order got cancelled for some reason and now I cant use my vouchers.
No specific reasons mentioned.
Did anyone find a fix?
Solved! Go to Solution.
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ā01-23-2024 06:56 AM in
Galaxy S24- Mark as New
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ā01-23-2024 07:01 AM in
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ā01-24-2024 07:07 AM in
Galaxy S24No, it has to be the exact model for Samsung. When I bought the S23 FE in Dec. my trade in was the S22 Ultra 5G. But I made an mistake and click on the S22 5G. Even though S22 Ultra is a better phone and more advanced that S22 5G, they wouldn't honor the trade so they charged me $300. So if a person don't put the exact model, Samsung will not honor the trade in.
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ā01-23-2024 07:00 AM in
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ā01-24-2024 07:10 AM in
Galaxy S24That is sad because the phone literally was just released in November and it should be on the list, but Samsung is greedy I guess. I want to buy the S24 Ultra, but the phone I want to trade S23 FE 256G is not on the list.
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ā01-23-2024 08:46 AM in
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ā01-25-2024 12:17 PM in
Galaxy S24Is there such a thing as too early to trade-in?
S24 and S21.
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ā01-25-2024 02:00 PM in
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ā01-25-2024 07:41 PM in
Galaxy S24@KiwiBird97 , I have a difficult time turning mine in after 2 years, This time it was 3 years but not 3 weeks. That is too early.
S24 and S21.
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ā01-23-2024 09:46 AM in
Galaxy S24