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ā01-18-2024
01:00 AM
(Last edited
ā01-18-2024
07:08 AM
by
SamsungRei
) in
Hi. I ordered through Samsung shop app - Samsung s24 ultra 1TB, payment got deducted and order went through,
After an hour, got an email that order got cancelled for some reason and now I cant use my vouchers.
No specific reasons mentioned.
Did anyone find a fix?
Solved! Go to Solution.
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ā01-17-2024 06:55 PM in
Galaxy S24Hi,
I want to order an s24+ but I do not see the S23 FE as a trade in option? What gives here? Why is Samsung not allowing this device as a trade in? I have a 256GB white S23 FE I would like to trade in. Any ideas on why this device is missing for trade in? Appreciate any replies. Thanks in advance!
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ā01-17-2024 07:03 PM in
Galaxy S24- Mark as New
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ā01-17-2024 07:05 PM in
Galaxy S24Oh wow...sorry to hear that. I'm hopeful they straighten this all out very soon.
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ā01-17-2024 07:35 PM in
Galaxy S24Hello, Welcome to the Community. We understand the disappointment of not seeing the S23 fe as a trade-in option. Please reach out to the E-Commerce team for assistance in placing your order, as they are equipped to assist in these matters. They may be reached by calling 1-855-726-8721.
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ā01-19-2024 06:43 AM in
Galaxy S24I have tried for 2 days and been transferred everywhere by Samsung. I finally spoke to someone who told me that if it's not on the trade-in list (S23fe), then they can not do anything as far as a trade. I'm completely bewildered that this phone can not be traded in. Samsung, you win! I give up!!
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ā01-24-2024 08:59 AM in
Galaxy S24- Mark as New
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ā01-19-2024 08:21 PM in
Galaxy S24I've contacted Samsung and they tell me the S23FE cannot be traded in if not in the promotions list. Makes absolutely no sense at all! Very Disappointed and makes me never want to purchase another Samsung phone. I'm now done posting on this subject!
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ā01-19-2024 09:47 PM in
Galaxy S24That is sad. I see the S21FE is in there for $200.
S24 and S21.
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ā01-21-2024 07:37 PM in
Galaxy S24- Mark as New
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ā01-18-2024 12:47 PM in
Galaxy S24![](/skins/images/132D4D74483A71DC7334C186AA790282/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/132D4D74483A71DC7334C186AA790282/responsive_peak/images/icon_anonymous_message.png)