JUMP TO SOLUTION Solved

Original topic:

S pen stopped connecting to phone.

(Topic created: 03-11-2024 11:22 PM)
1921 Views
KingLioneyes
Asteroid
Options
Galaxy S24
Out of nowhere my S pen just stopped connecting to my phone. I've tried everything but it just won't connect back.
0 Likes

1 Solution


Accepted Solutions
Solution
neilth
Red Giant
Options
Galaxy S24
Open Support in this Samsung Members app and create an error report making Samsung aware of your problem. They will help you resolve your problem.

View solution in context

27 Replies
SergioRC20
Nebula
Options
Galaxy S24
Hello,

Can you please specify what have you tried?
KingLioneyes
Asteroid
Options
Galaxy S24
I've tried resetting my phone. I took out the S pen ans held the button for 20 seconds šŸ¤·šŸæā€:male_sign:. I tapped the cennect button multiple times. But nothing seems to work. Do you have an idea or does it have something to do with the new update?
0 Likes
SergioRC20
Nebula
Options
Galaxy S24
Here are some possible ways to fix it:

1. Go to Settings.
2. Click Advanced Features.
3. Click S-Pen.
4. On the top-right corner, click the 3 dots.
5. Click Reset S-Pen.

This should reset the S-Pen to factory.

On the same S-Pen Menu, scroll and click More S-Pen Settings. Make sure that the option:

Keep S-Pen Connected is on.

Let me know if this helped you or if you have more questions.
KingLioneyes
Asteroid
Options
Galaxy S24
Thanks I will give it a try and get back to you :hundred_points:
0 Likes
KingLioneyes
Asteroid
Options
Galaxy S24
Nope it didn't work
0 Likes
SergioRC20
Nebula
Options
Galaxy S24
Please try to do the following:

https://www.samsung.com/uk/support/mobile-devices/how-to-solve-s-pen-connection-issues/

If it doesn't work, try the following options:

https://www.samsung.com/us/support/troubleshooting/TSG01001833/

Sorry I can't be of more help.
KingLioneyes
Asteroid
Options
Galaxy S24
I tried both, they didn't work. I even factory reset my phone, it still didn't work
0 Likes
harv134
Galaxy
Options
Galaxy S24
You have warranty so try filing a repair
KingLioneyes
Asteroid
Options
Galaxy S24
Okay I will give them a call
0 Likes