S24 Display Quality & AOD Missing Options

[Locoblade]

Hi All

I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.

Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.

Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings.  I use AOD to display as a bedside clock,  with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! 🙂

[GaryB82]

The issue is currently in the works you can read about it here 

https://www.forbes.com/sites/paulmonckton/2024/01/31/samsung-acknowledges-galaxy-s24-ultra-display-q...

[Samsbum]

This article means nothing. Shame on Forbes for promoting a canned customer service response as an official response from Samsung. Return your S24 before it's too late.

[users5VWt9pnQs]

This whole topic and forum is based on exactly this 😂

[users5VWt9pnQs]

Every person is having this issue 

[Nemoh]

I'm over here with the diagonal line pattern issue as well praying it's a software issue 😭

[Samsbum]

Time to return

[Nemoh]

Yea I think I'm going to have to. I have a week left for my return.

If Samsung doesn't give a clear statement soon on all these issues, (diagonal line pattern, grainy/noisy/static screens, Washed out/Dull colors) I will definitely return the device. I think others should do the same as well. This is not fair and not right. It's not a novelty toy you use a couple times and throw in the garbage.

[users5VWt9pnQs]

I agree

[DinahMight]

I sent my S24U back (they received it yesterday).  I did all the display tweaks (and a few extra) and still wasn't satisfied.  If Samsung fixes the display issues eventually, I may still decide to reorder one.  Meanwhile, I think my last google phone was the Nexus 5 before switching to Samsung.  Now I guess it's time to see if the Pixel could work for me.  I do remember liking pure Android.  Definitely disappointed with Samsung.

[CAtech]

See response below from Samsung Canada from today (2-1-2024).

Is it clear enough? This is the script they were given. No changes to the vivid mode.